Study Of Construction About BOSS System In Inner Mongolian CNC

The paper discussed the BOSS system (Business Operation Support System) in function, composition, as well as the application in Inner Mongolian actual situation . And tried to find a construction plan which is benefit investment, the strong system function, providing high operation ability of BOSS system.In recent years, Chinese telecommunications filed was reformed continuously. The monopolized telecommunication business was broken, the competition became actively, and the telecommunication market was opened more and more. At the same time, China joined WTO in 2001; there is a new competition to the domestic telecommunication companies. All these indicated that, the Chinese telecommunications industry is moving towards the new operation time. This time has several characteristics as follow: The opening telecommunication competition, the market demand actuation, the service reforming, and the business ability. But for the BOSS system in CNC Inner Mongolian, a lot of subsystems, less function, low level management are supporting the business. The BOSS system construction also faces to many difficulties, such as system conformity, the unifying data model, the large service transplant etc.Along with the telecommunication market competition, the telecommunication company can not stop the losing of customers and the quality of income. Telecommunication operation business displays the deep demands to the BOSS system already. During the talking present situation, the paper analyzed the demands of market competition, service reforming, service flow, commercial intelligence informationization and new service. And the paper pointed out seven key factors about BOSS system construction: One, the marketability thought and framework must be showed in designing, developing, application, management, we can say "the market guidance"; Two, there must be a main idea of the customer" in the BOSS system for the central service flow, we can give up "the product" concept at moment, the product and the service is uses for the resources of customer; Three, the BOSS system should have the ability of comprehensive service handling; Four, there should be a highly effective application integration; Five, the data model should be unified among the BOSS systems as high as possible, including conceptual model and data model; Six, we have to think about information sharing and resources protecting in the construction; Seven, we had better build up a really enterprise BOSS system.In order to make the thought mentioned above into true, the construction of the BOSS system should implement from the following several aspects. First is the "two platforms, three levels" system framework. "Two platforms" (group company, province company) will take out data sharing and effective execution, "three levels" (data level, application level, access level) will realize system application integration effectively. Second is service plan which through the user feeling, it is main idea of customer, thus there will be a big change of BOSS system .Third is EAI platform, which can unify the dated model and interface between systems. Fourth is the data level recovery plan at least, so that, the system will run safely. Fifth is ability according to TOM, which should carry out as more as possible, also, it should take the duty for future development. Sixth is the application software, which can carry out the real-time processing of comprehensive service, and it should be the marketability, the informationization, personalized.