| A hotel established in the end of 2008, preparation and invested by B Company and participates in management and operations. A hotel aims at the high business hotel in Shanghai, the customer market is the business clients and the academic exchanged scholar who from the home and abroad. Hotel owner and the management team is providing leasing and selling of properties, villas, offices and courtyards before, and the hotel management is unfamiliar to them at all.In the hotel management, A hotel is a Family-run hotel, the owner must participate in and make all the decisions for all the things in hotel. Owner doesn't like listening to the opinions of others and like suspected all the staff's honesty. There are no salary incentives and any training in hotel. The good staff and professionals are difficult to leave, and these make big difficulty to human resource management department.Hotel competition is in the final analysis talent competition. However, the family-run hotels in the market economy, the biggest problem encountered by the human resources management issues, just like A hotel. Based on a family-run hotel management and personnel reasons for the loss of and countermeasures were discussed. Family-run hotels from human resources issues way is to establish a "people-oriented" management philosophy, improve the incentive mechanism, established education and training system and to building science of human resources management system. To extricate itself from this family-run hotel human resources management problems.To discuss and study the reasons and methods of A hotel's human resources management, find out that the way to deal with the problem of human resource management is establish the concept of "People-oriented", completed the incentive Mechanism, make training planning and employee's career planning and development, construct the scientific human resource management system, and then A hotel can get rid of the trouble of the human resource management's now status. According to the status of A hotel, make the combination of theory and practice of hotel's human resource management. As regards hotel's problem, this study make efforts to seek the effective way to match the A hotel's human resource management. |