| The light breeze month, The form of the quick variety usually makes theoperating rule that the business enterprise wins victory on yesterday becomeobsolete。What is the challenge of the 21st century?The company of todayfaces the increasing of world competition, environment depravation,depression of the economy, the wages of the labor is low, and many economic ,political and social problems。Yes, these problems are both challenge and opportunity, The marketglobalization means the production and service of the company get a largermarket, but for another side that it also makes the company face morecompetitors.Sold a product just complete square one, really promote start from theafter-sales service, the service that passes a superior quality can make up thesale technique and serve before sell of shortage, understand real need ofcustomer and make an effort to help them to solve problem, attain the goal that"he satisfies, I profit".The product after-sales service is to regard customers as principle, usingthe attitude of the concern, helping them to solve problem.The good service isn't polite to the customer, is not a comfortoneselfeither, In addition to the attitude of the amicability, the real service also wantsto implement commitment, attaining in front and back and consistently,satisfying customer's demand, Everyone may all hear a word with ancientbusiness: first, customer is right forever;second, if the customer is wrong,please see Article 1. The idea of now is: each customer may not right forever,but the customer is the first forever, the demand of the customer is the firstforever. The service quality is in the peacetime probably is not more difference,but meet a financial turmoil, economic crisis, will show some difference.Those serve a good business enterprise, at recession, the business is alsoprosperous.We have already started toward the high quality service deciding the agesof the market competition move forward, the past merchandise advantage hasalready can't become unique choice that draws on customer, the influence ofthe price also is dying down gradually, but how the service consciousness is,the service level is high and low and will have in the future customer theconsumption predominant function. After-sales service the biggest advantagelie in customer to introduce customer, the customer brings customer.The service of the superior quality, the perfect management speaks forthe business enterprise that is an invaluable wealth forever, and spendregardless how much also can not buy in short time. The business enterprisecan provide a perfect service, in the fixed position in customer's heart high, thecompany image good. Every time product before purchasing behavior, thecustomers all will carry on a choice according to own standard. The professionof acrylic is be placed in the development stage, the quality and the techniqueof each factory, has already been tend in to turn with quality, the fixed positionand the function price of the product compare mostly alike. The productqualities and the function of a few well-known business enterprises is mostlythe same, the customer is in this aspect already difficult have the leeway of thechoice,This needs to be have new of can choose a condition to provide thecustomer with the comparision, along with, the consumer's idea continuouslymature, the service quality of high and low have become an important standardthat affect customer's choose.Jilin Qifeng company current after-sales service system, network still notsound, there is a lot of work to do, but we have confidence to attain now, thenational whichever customer purchase of product, appear the quality problem,we will send our technician to survey within 1-2 days, continuouslywell-trained after-sales service personnel and abundant experience, all goodenough to make Jilin Qifeng be able to have a higher point of departure in thisaspect, provide strong backing for a glimmer of sale, and backlog theprestige of company product!... |
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