Research On Performance Management For CHINA TELECOM Yinchuan Branch

In the recent years, the monopolization of telecom operation has been broken off since the Chinese government has speeded up the reform of the Telecom system, relaxed the central control on the domestic telecom market as well as China entered WTO. It is high time to perform inter-reformation in China Telecom Yinchuan Branch for the shaking leading position on Yinchuan and the grim situation of development posture. Performance management reform as an important inter-reformation measure in China Telecom Yinchuan Branch, just launch under such a background .In this thesis description of background and meaning of the performance management reform in China Telecom Yinchuan Branch has been made through introduce the development of telecommunication market competition and the important function of performance management reform in business administration.The issue has pointed out the necessity of the performance management reform in China Telecom Yinchuan Branch, then promoted the main idea that building a strategy guiding performance management system by analyze the problems and reasons in performance appraise for China Telecom Yinchuan Branch.The design process of the new performance management system has been introduced in detail in this thesis. The system of department and personal performance index system has been established by introduce the BSC and select the KPI. Then use the method named Value Tree to make the enterprise strategy mission decomposed to every department and post, and sign the performance agreement step by step. Examine the performance according to monthly and year, apply the result of appraisal of the performance to the staff while encouraging finally, and make sure the rewards and punishments are combined.Use the method of the sample investigation finally, the concrete solution have been put forward by analyze the question produced in course of employing actually of new performance management system.