Based On The 3-D Model Of Product After-Sale Technical Support System Research And Implementation

With China's auto industry development,after-sales service in the automotive industry position is more and more important,how to improve the quality of after-sale service is a key factor of vehicle manufacturers won the competition.As the popularity of computers and networks,making the vehicle manufacturers to provide after-sales service of the solution,many enterprises in the information construction,to build their own information platform for after-sales service.And we make a business research,information service platform for optimizing enterprise operations,improve the efficiency of the service,but as the majority of information service platform for the management of operational activities,the enterprise can not provide the technical support service,the impact of the Enterprise products after-sales service quality standards.If we can make use of the existing platform and network resources,construction of the after-sale technical support system,can not affect the original enterprise business activities, after-sales service and technical support to meet the needs of a business building after-sale technical support services via the effective information.In this paper,China's small and medium-sized manufacturing enterprises in the automotive after-sales technical support of the status quo,of after-sale technical support system and the ASP business service platform,come to the after-sale technical support system to achieve its objectives and the overall solution.According to system solutions,we get the function of the system and system design,and the important function modules to do an in-depth analysis and research.At the conclusion of the key technology research and realization, and complete the detailed design of the system's various modules of the functions of the final completion of system development work.Papers in the after-sale technical support system to achieve process,details on the parts of the model entity model data standards and model conversion and construction methods,lightweight model processes,model entities browser and interactive technology,etc.And the technology to developing modules is does a specific introduction.