On ISO9000 Standard Quality Control System Is Applied In Libraries

Libraries participate in market competition on resource,hardware facilities,software maintenanc and personnel quality, with Chinese putting in the WTO. Now, Chinese libraries adopt the tradition supervisor mode mostly, which affects the survival and development of libraries. ISO9000 standard quanlity control system is universally accepted advanced home and abroad office procedure. If libraries lead into ISO9000 standard quality control system and realize service quality system attestation as soon as possible, they will height mass information service product providing reader with society ratification and advanced as soon as possible self social position and synthetical competitionThis paper, on the basis of analysing the background of applying IS09000 standard quality control system's to the libraries, introduces the origin and connotation of this systema;the feasibility and necessity putting that system into practice in library, expounds the applying principle, designs the technological process, and explains the problem applying ISO900 standard quality control system at present and develops a prospect with case. This paper is 6 parts.The first part of the paper analyses the background of the ISO9000 standard quality control system's to the libraries, and outlines the meanings,cntent and concrete method.The second part is summarize. The authour sums up the studies of the library educational circles to home and abroad on ISO9000 series quality control system to libraries, and points out at present home and abroad research hot spot and gap.The third part outlines the concepts applying the standard relevance of ISO9000 has carried out on the ISO9000 standard, expands the origins and connotations having set forth the IS09000 standard quality control system and the import,effect and significance applying this system, at last, discusses the necessity,feasibility and eight applying principle about libraries applying ISO9000 standard quality control system.The fourth part designs the technological process applying ISO9000 standard quality control system to libraries. To establishment leadership organization guarantees the quality; To plan quality control system and compile and compose a document;To pilot run and reality being in progress to that technological process have run and summed up further experience.The fifth part is case part. The authour takes that city-run Taipei library practice ISO9000 standard quality control system attestation puts into practice as example, explains that the libraries put the step that system into practice, procedure and their experience having improved effect and having been in progress shares concretely.The sixth part is effect and improvement that librariese carrying out ISO9000 standard quality control system attestation. The author summs up libraries first putting ISO9000 standard quality control system effect into practice, and points out the difficult points being put into effect and their solutions,analyses and forecasts the prospect.