Application Of Data Mining Technology In Postal Service Express Delivery

With the postal service organizational reform development and our entrance of WTO and comprehensive entrance of the overseas express delivery company, the competition of our country express delivery profession is becoming fiercer. Compares with other professions, the postal service express delivery has the rich customer data. But, who can excavate these data the content and the concealment in the among knowledge, who can enhance the competitive ability well, simultaneously may provide a better service for the customer, thus fully exposes talent in the competition. Our domestic research on this field is still at infancy, overseas research has already been superior to mine greatly. So it is vital and valuable to investigate the application of data mining technology in express delivery profession.The article first analyzes the paper research background and the data mining technology application present situation of the domestic and foreign express deliveries industry, and introduces data mining theory, then unifies the concrete service of Shaoguan postal service express delivery, discusses the application of data mining technology in the postal service express delivery industry. The article enhances the postal service enterprise using the data warehouse technology the decision power. The article exhaustively has studied the postal service express delivery data mining system and the concrete postal service relations and the connection question, as well as data mining in postal service express delivery profession concrete application design and realization. In the concrete implementation process, we have used many kinds of technologies or the tools such as the data warehouse, OLAP and so on.The Shaoguan postal service express delivery data mining system is the data mining and the concrete service union. This system causes the postal service express delivery service flow more scientific, and lets the superintendent more highly effective to analyze and track the customer, and enhances the postal express delivery service market competition strength, and enhances the enterprise's economic benefit and the social efficiency.