Communication Service Synthesis Management System

Along with the rapid development of telecommunications technology, there are endless variety of new telecommunication services in our life. Currently, the business management system is not perfect enough, making business for a relatively complicated process, high error rate, largely affected the telecommunications business'reputation and its customer satisfaction. Simultaneously, the correspondence market competition day by day intensifies, forces the correspondence enterprise to have to establish the consummate computer synthesis business management system as soon as possible, straightening out accepts the flow, enhancing processing speed, increasing accurate rate, improving grade of service, thus it will invincible in competition in the future.In all communications business, fixed telephone Anshan Netcom has been the company's most important and largest business, the highest revenue mainstay business of this company. Its fixed telephone subscribers has more than one million, Ling tong overall more than 300,000 households, the broadband business more than 80,000 and all the communications business has more than 100 species. But it still uses the system of 1990's completing, its design capacity, the network overhead construction, accepted the speed certainly not to foresee the communication service's big development, in the system capacity, may be operational, may in the extension have the quite big flaw, until now still had the massive services not to realize the microcomputer management. Today, facing such a large group of users, such a complex business, the production companies are feeling considerable pressure : Business Management System has been included in the original...