Research On Establishing Quality System Based On ISO 9000 In Urban Cable Television Network Company

ISO9000 Family Standards was a kind of management standards established and issued by ISO. It summarizes and abstracts the souls of quality management theories all over the world. Also, it's an advanced quality management standard. If we can induct it in Cable Television Network Company and establish a quality management system based on it, it will produce obvious effects on optimizing administrative management inside the company, promoting upgrade in cable television network, providing high quality service to different customer, competing with other information provider and network company.The practical significance of inducting ISO9000 Family Standards in urban cable television network company is first demonstrated in the paper. Secondly, an in-depth process design on following out quality management Standard in urban cable television network company is made, and the paper gives a brief explanation on the requirements in compiling files of quality control system. At last,some special questions are researched while establishing quality control system in cable television network company. These questions are as followed, custom satisfaction with cable television industry characters of china,effects brought by administration consolidation, resource consolidation, technique consolidation, specialty consolidation, and also effects on quality assurance brought by cable television toll.