Study And Development Of Web-based Quality Knowledge Management System

Quality knowledge management (QKM) is the product of combine of knowledge management and quality management, represents the direction of quality management development in a great new era of knowledge. This dissertation named as "the Web-based Quality Knowledge Management System", researches the theory basis of quality knowledge management by dint of the theory and methodology of knowledge engineering, the architecture and key technology of the WQKMS and also studies the WQKMS prototype developing and its application.In the 1st chapter, the research situation on QKM and knowledge management technology is presented. It also presents the problems in the computer aid QKM System developing. Then the background and the content of this dissertation are described briefly.In the 2nd chapter, the theory basis of QKM is researched. Firstly, the value chain model of QKM is analyzed from the stratagem lay. Then, based on this model, two-dimensional model of conversion and sharing of knowledge is constructed. Finally, The dissertation discusses the problem of evaluation of quality knowledge capital and surroundings aid for QKM, and also brings forward the point of human-based QKM.In the 3rd chapter, the gross structure of the WQKMS is presented. By the technology of Web, Ontology and Database, the WQKMS with characteristic of humanistic and internationalization is constructed. The technology basis, gross structure, function pattern design, database design of the WQKMS is described, all of these implement the value chain model of WQKMS from technology lay.In the 4th chapter, the mechanism that the quality knowledge of staffer is excavated from quality forum subsystem is expounded. Firstly, the characteristic of quality knowledge capital is analyzed. Then the Evaluation index system and communication mechanic based on quality community is built. Lastly, the Web platform for quality knowledge acquired, organized, searched and managed.In the 5th chapter, the mechanic that quality knowledge of technology document data is mined from quality document center is introduced. The mechanic of document data classified, organized, evaluated and managed is constructed. Then Web-based full-text search engine for multi-data source is developed.In the 6* chapter, the mechanic of the standardization of quality knowledge in quality knowledge bank subsystem is described. Quality knowledge ontology model and database based on OWL language is built. Concept search engineer base on Semantic Web is developed.In the 7 chapter, the management mechanic of quality community subsystem is introduced. ?Quality expert net based on authority system theory is constructed. Quality community management system integrating user management, content management and other management is developed.In the 8th chapter, The example of solution procedure of quality problem during the abrasive machining in some company is introduced to describe the running procedure of the WQKMS and concrete check its application.Finally, chapter nine makes a conclusion of the whole dissertation and puts forward the future research in this field.