A Study On Job Burnout Status And Correlative Factors Of Head Nurses In The Third Grade Hospitals In Xinjiang

Objective: To investigate the job burnout status of head nurses in the third grade hospitals in Xinjiang, and analyze the relationship between job burnout and demographic characteristics, role confliction and role ambiguous, coping style and job satisfaction , so that to provide theoretical support to further interventional research. Methods: 445 head nurses who had appointed more than half a year in 13 third grade hospitals in Xinjiang were surveyed, by using Nurse Job Burnout Scale, Role Confliction and Role Ambiguous Questionnaire, Coping Style Scale and McCloskey/Mueller Satisfaction Scale (MMSS). Result: Each score of 3 criterions of job burnout was EE25.87±9.10, DP8.76±4.24, and PA33.72±10.21. The status of job burnout of head nurses was different in demographic characteristics (P<0.05). Head nurses who had been trained in communication and administration were in lower level of EE and DP, and in higher level of PA. Correlative analysis revealed that, age, work time and appoint time were negatively correlated with EE(P<0.01), nationality, training of communication and administration were positively correlated with EE(P<0.05), training of administration was also positively correlated with DP and negatively correlated with PA(P<0.05). Role confliction and role ambiguous were positively correlated with EE and DP, role ambiguous was also negatively correlated with PA(P<0.01).The coping style of problem resolution was negatively correlated with EE and DP and positively correlated with PA(P<0.01).The coping style of condemn and escapement were positively correlated with EE and DP(P<0.01).Job satisfaction was negatively correlated with EE and DP and positively correlated with PA(P<0.01).The major influential factors of EE were general job satisfaction, condemn and escapement coping style, role conflict, nationality and appoint time; the major influential factors of DP were condemn coping style, general job satisfaction, role confliction and role ambiguous; the major influential factors of PA were role ambiguous, problem resolution coping style, chances of professional development and work departments. Conclusion: (1) Head nurses were experiencing middle and high degree of job burnout. (2) Job burnout of head nurses was correlated with their demographic characteristics. The degree of EE was higher in head nurses who were 35~39 years old, and whose work time were less than 20 years, and appoint time were less than 5 years. (3) Role confliction and role ambiguous, coping style of condemn and job satisfaction were significant predictors of job burnout. (4) It indicated that administrators should put more attentions on job burnout of head nurses, enforce their ability of management, increase the level of their job satisfaction and lower their job burnout, then improve the quality of nursing management.