Establishment Of Process Knowledgemanagement Evaluation System And Research Of Evaluation Method

The major research direction of this subject is to establish evaluation index system of process knowledge management system for machine manufacturing enterprise, based on which appropriate evaluation method is selected to evaluate the process knowledge management system.Process knowledge is a kind of collection of various data and processes used in process regulation design, and experiences on site as well. It does exist in enterprise design, production preparation, manufacture, management and operation, penetrating the whole life cycle. Process knowledge management plays an important role in an enterprise, functioning as a critical factor for enterprise survival and development. In the same way, how to evaluate the enterprise process knowledge management is a problem for enterprises to face and solve.This article provides a set of process knowledge management evaluation index system suitable for modern machine manufacturing industry on the basis of major sign measuring process knowledge management stipulated in relevant documents, and extensive investigation and research, combining process knowledge management features in related machine manufacturing enterprise. In this article, not only the various indexes listed for evaluation system, but also the meanings of each index detailed. The evaluation system is proved to be scientific and correct via practical application in enterprise.Based on the process knowledge management evaluation system established, the fuzzy comprehensive evaluation method is finally selected for process knowledge management evaluation by analyzing and comparing various evaluation methods. Since many factors be taken into consideration during evaluating process knowledge management, which are mostly non-quantitative and fuzzy, only fuzzy comprehensive evaluation method can transform some qualitative indexes into quantitative ones, making the evaluation results more accurate and reliable.