| Elucidation of a programs theory of change is an important first step in theory-based evaluation of multi-level effects in comprehensive, interagency programs. An interpretivist, participatory research design was used to illuminate the program theory of the New York State Family Development Training and Credentialing (FDC) Program, a community-based, family support training and credentialing program for frontline workers. The FDC program, which teaches a strengths-based, empowerment model of practice, has the capacity to produce effects at many levels---for workers/trainees themselves, the people they work with, their agencies, and their communities.; Qualitative data gathered from a purposive sample of program participants and other stakeholders were used to construct a logic model to present and discuss key components of the FDC with an emphasis on outcomes, including examples of how they were experienced by program stakeholders. Also presented are key elements of the change process, the connections between program activities and outcomes. Factors such as mutual respect, critical reflection, caring, and group participation stand out as important mediators of change.; This study is an example of how practitioner research can play an important role in theory-based evaluation as a method for construct development. The constructs identified as steps in the change process can be used to develop measurable indicators to assess the degree to which these changes are occurring in a more representative sample. The findings may also contribute to improved implementation of the program at the local and statewide level, as well as in other states where the program is being replicated. |
