| Implementing "change methodologies" such as Theory of Constraints (TOC) and lean processes, are popular methods used in an attempt to improve competitiveness. Academic studies using aggregate data analysis that adequately defines the variation of success for implementing change methodology in organizations is not available. A survey approach is used to gain an understanding of how external environment and culture combine with internal corporate culture to affect the success of change methodology initiatives, and what elements must be present in an organization to create the basis for success in terms of financial and operational performance. This exploratory research specifically examines Theory of Constraints implementations in two different external environments: low competitive threat (benign environment) and high competitive threat (hostile environment). In each environment, the final analysis is performed according to organization size.; Relationships with financial and operational improvement were developed from an analysis of forty-eight extensive surveys. This sample is described as masculine, not afraid of uncertainty, having a low power distance between people within an organization, individualistic, and short-term oriented. The resulting cultural factors found were primarily feminine and emphasized quality of life, cooperation, freedom to use individual talents as necessary to help the organization succeed, and security of employment.; It was found that a nurturing environment relates to competitive advantage in the formal project management areas. In addition, a nurturing environment that allows for individual creativity in handling work assigned has significant relationships with other internal and change management factors found throughout organizations. While this research was designed to be exploratory, the findings confirm earlier work by Senge, Drucker, Deming, and Maister. Positive financial and operational results are related to a nurturing environment supported by improved communication, coordination, cooperation and a participatory management style. In other words, if the organization takes care of its people, then its people take care of the organization in terms of improved market share, bottom line improvements, and financial stability. |
