The business environment is an effective measurement for the quality of a country or region’s economic development,trade and investment,and administrative system.As an important manifestation of a nation’s economic soft power,a good business environment can continuously boost market vitality,creativity,productivity and quality-oriented economic growth.With China gaining more profound understanding of business environment,the optimization of business environment has become governments’ top agenda.As one of the main responsible units of business environment indicators,taxation service is the basic part of taxation work.By improving the quality and effectiveness of taxation service,taxation authorities can directly contribute to business environment indicators and promote the optimization of regional business environment.Based on the new public service theory,process reengineering theory and tax compliance theory,the author uses the interview research method to understand and grasp the current situation of tax service work and taxpayers’ needs in Yancheng D District.The author uses the comparative analysis method to sort out the problems and causes of Yancheng D District compared with other regions,including the lack of tax service capability due to insufficient team building and the lack of timely response to problems.The problems and reasons include the lack of tax service capacity due to insufficient team building,long tax declaration time due to untimely response to problems,lack of implementation of tax reduction policies due to traditional tax propaganda mode,and lack of convenience in business processing due to cumbersome business processes.In view of these problems and reasons,on the basis of summarizing the experience of advanced regions in China in promoting the construction of tax services to help optimize the business environment,and taking into account the actual situation of Yancheng D District Taxation Bureau,we put forward targeted improvement suggestions in four aspects,including strengthening the construction of tax service teams,improving the problem response mechanism,innovating the tax propaganda mode and simplifying the business handling process,in the hope of achieving the improvement of the quality and efficiency of tax services and injecting tax power into the region.It is hoped that the quality and efficiency of tax services can be improved and taxation power can be injected for the optimization of the business environment in the region. |