The Research On The Optimization Of Tax Payment Service Of G County Tax Bureau

In recent years,under the background of the continuous advancement of tax collection and management reform,the tax service with the main goal of enhancing the sense of acquisition and happiness of market entities is moving towards refinement,intelligence and specialization.As a grass-roots taxation department,the G County Taxation Bureau is faced with new situations such as local economic and social development,major changes in the quality of taxpayers,and diversification of taxation demands.With the continuous deepening of the modernization of the national governance system and governance capacity in the new era,how can the G County Taxation Bureau effectively improve the"disconnection between management and service" and eliminate the "blind spot between management and service",promote the new model of "management and service coordination" and improve the quality and speed of taxation services?It is a subject worthy of further study.This paper takes the taxation bureau of G county as the research object,firstly defines the connotation of taxation service,and expounds the theoretical basis;then,from the aspects of taxation overall situation,service object,team,content,environment,technology,information disclosure,etc.,it introduces the taxation service of G county.Based on the practice and effect of the tax service of the county tax bureau,the problems and causes of the tax service of the county tax bureau were analyzed;drawing on the excellent experience of the tax service in some regions in China,aiming at the existing problems,the optimization countermeasures of the tax service of the county tax bureau were put forward.At present,the taxation service of the G County Taxation Bureau mainly has problems such as the failure of the taxation service environment to meet the needs of the public,the unattractive taxation publicity,the backward taxation service information technology,the lack of taxation service capabilities,the lack of convenient taxation services,and the irregularity of taxation information disclosure.The main reasons include insufficient popularization of tax service concepts,insufficient investment in tax service resources,imperfect tax service assessment,and imperfect tax service teams.This paper believes that the taxation bureau of G county should firstly improve the enthusiasm and initiative of taxpayers by popularizing the concept of taxpayer service and improving taxpayer service assessment;secondly,it should optimize the service scope of local offices,improve the functional layout of taxpayer service places,and upgrade taxpayer services.equipment and facilities to optimize the tax service environment;secondly,it is necessary to communicate tax policies to taxpayers in a timely manner,actively carry out accurate classified publicity,create an "online+offline"three-dimensional tax publicity method,and strengthen tax service publicity;the fourth is to improve Taxation service technology and online taxation functions,participate in provincial and municipal taxation data sharing and data analysis,and actively introduce more advanced taxation service technologies;Standardize the management of tax service complaints,build an emergency response mechanism for tax services,and improve the tax service team.Sixth,it is necessary to promote convenient tax services,optimize tax processing procedures,advocate"non-contact" tax services,streamline tax-related information filing,and support tax-related services.