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Research On Optimization Strategy Of Account Manager Post Matching In XT Branch Of ICBC

Posted on:2023-09-15Degree:MasterType:Thesis
Country:ChinaCandidate:B F ZhangFull Text:PDF
GTID:2569307025491814Subject:Business Administration
Abstract/Summary:PDF Full Text Request
Industrial and Commercial Bank of China is one of the four state-owned banks in China,which plays an important role in economic development and social stability.No matter what kind of industry,talent is the key to improve competitiveness.To maintain advantages in the fierce competition and ensure the sustainable development of enterprises,talent construction must be taken as an important task.The essence of enterprise competition is talent competition,and more and more bank managers have also realized that talent plays a key role in the development of banks.At the same time,the financial market itself has the characteristics of variability,which makes banks more standardized and information-based,which also puts forward higher requirements for the professional ability of bank staff.As an important post for the bank to receive customers and solve customer problems,the matching of customer managers’ abilities and posts is very important for the development of the bank.XT Branch of ICBC was established in December 1990,with more than 1600 employees of various types.With the expansion of business,the demand for various types of talents has become increasingly urgent,and the problem of personnel post matching has become an urgent problem for XT Branch.In this study,the customer manager of XT Branch of Industrial and Commercial Bank of China is taken as the research object,and the problem of person post matching is studied.Firstly,the background of the job matching problem of bank customer managers is studied,and the importance of the job matching problem for ICBC XT Branch is pointed out;Secondly,the concept of person post matching and related theories are discussed,which provides a theoretical basis for the overall study of the article;Thirdly,this paper investigates and analyzes the current situation of the customer manager work and the matching of personnel and posts in XT Branch of ICBC,and points out the problems existing in the matching of customer manager posts in XT Branch.Fourthly,the customer manager of XT Branch of ICBC screened the person position matching indicators,and calculated the weight of the indicators using the analytic hierarchy process.Finally,the actual data of the current customer manager group was substituted into the indicators.Finally,it was found that the overall position matching degree of the account manager group was 0.709399401,which still needed further optimization.Finally,from the perspectives of improving the level of customer managers,improving the training mechanism,improving post management,emphasizing leadership participation,improving the security system,and supervising the implementation,the paper puts forward strategies to improve the matching of customer managers.
Keywords/Search Tags:Industrial and Commercial Bank of China, Account manager, Person post matching, Optimized allocation of human resources
PDF Full Text Request
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