Research On ERP Upgrade Project Quality Management

In the era of digital economy,upgrading ERP systems is crucial for enterprise management.Facing challenges such as large data storage,limited system scalability,and performance bottlenecks in its existing ERP system,Company C decided to undertake an ERP system upgrade.This paper employs a case study approach,focusing on the quality management practices and challenges throughout the entire process of the financial system ERP upgrade project at Company C.The research encompasses:(1)Analysis of quality management theories in ERP upgrade projects,exploring the application and limitations of existing theories in the context of ERP upgrades;(2)Analysis of quality management issues in Company C’s ERP project,identifying key quality issues and their root causes;(3)Formulation of a quality management plan for the ERP upgrade project,proposing specific improvement measures and strategies;and(4)Analysis and evaluation of the implementation effects of quality management in the ERP upgrade project,assessing the effectiveness of the improvement measures and proposing long-term quality management strategies.This study not only provides theoretical and practical guidance for the quality management of Company C’s ERP upgrade project but also offers a reference for similar ERP projects.Through case study analysis,this research explores a new pathway of integrating theory with practice,providing valuable experience for the successful implementation of ERP upgrade projects.