Research On The Optimization Of Tax Payment Services Supported By The Electronic Tax Platform Of D County Tax Bureau

Under the new situation,my country’s tax collection and management is facing problems and challenges such as macroeconomic downturn,low overall collection and management efficiency,high pressure on local fiscal expenditures,and a new development model of the sharing economy.Only by conducting new research on optimizing tax payment services under the new situation will we find better ways to deal with problems and challenges.This paper firstly studies the existing domestic and foreign tax service literature and related theories,and selects some useful parts for reference from the existing theories such as tax compliance theory,new public service theory,and information resource integration theory.Then,taking the electronic tax platform and the current status of tax payment services commonly used by the D county tax bureau as the starting point,establish the D county tax service level index evaluation system,formulate questionnaires and do a good job of recycling statistics,and obtain the tax service level that reflects the D county tax bureau according to the statistical information.And taxpayer satisfaction data,and then study these data to summarize the problems existing in the tax service of D County Tax Bureau.Then,taking the problem as the orientation,through comparative analysis,on-the-spot investigation and other research methods,combined with the practical experience of the public officials of the tax bureau,I analyze the causes of the problems one by one.Finally,it summarizes the countermeasures to optimize the tax payment service in D County,such as strengthening the construction of tax personnel,accelerating the construction of the electronic tax platform ecosystem,optimizing the way of tax policy publicity,and actively reporting to the higher authorities.There are many areas that can be further improved within the tax bureau of D county.According to the actual situation of different industries and tax payment scales of many taxpayers in D county,the tax law publicity,business training,tax management,clean government supervision,registration plan,technical support,etc.A more specific tax service optimization plan is formulated,which will inevitably further improve the tax and business environment of D County and ensure the stable growth of annual tax revenue.