Analysis Of The Logic And Innovation Path Of The Grass-Roots Petition Governance

Since the founding of the People’s Republic of China for more than 70 years,especially since the reform and opening up for 40 years,the society has become increasingly diversified,the interests of various groups in society have become increasingly diverse,and citizens’ awareness of participation in public activities,rights protection,power supervision and other aspects has become increasingly awakened.With the further deepening of the reform,the conflicts arising from various conflicts of interest have not only existed,but also increased and mixed.The situation faced by the petition system has also become more and more severe,which has a profound impact on national governance.To this end,letters and visits have carried out a large number of institutional reforms and institutional adjustments,but up to now,they still face many difficulties.Therefore,the study introduces the concept of overall petition governance to solve the operational dilemma of the petition system.The mechanism of "County-level Social Conflicts and Disputes Mediation and Resolution Center(Letters and Calls Supermarket)"(hereinafter referred to as "Spear Mediation Center"),which is currently being implemented and increasingly mature in Zhejiang Province,is an innovative practice in the field of letters and visits governance,with the purpose of giving full play to the role of the center in the comprehensive command of social governance and risk prevention and control,and becoming the terminal of social contradictions and disputes mediation and resolution,and realizing that the letters and visits personnel can "run to one place at most" The "maximum number of visits" for complaint reporting matters.The mechanism has been in operation for 3 years in X District of H City.It is worth evaluating and studying whether the reform has a positive impact on the grass-roots letter and visit governance.This paper takes the "Spear Dispatch Center" in X District of H City as a case study.Through investigation and research,it is found that the "Spear Dispatch Center" in X District has achieved some of the expected goals in the actual operation,including the improvement of the local reception rate at the district level,the improvement of the local resolution rate,and the high resolution rate of the initial visit of the initial letter,but also due to the problems of multiple management,the absence of collaborative governance,the deviation of the practical path,the tendency of the assessment mechanism,the incomplete sharing of data,and the insufficient allocation of professional teams,As a result,the expected setting has not been fully implemented,resulting in unclear rights and responsibilities,lack of joint efforts,single function,inability to deal with the "flood of letters and visits",digital governance improvement block,human resources shortage and other phenomena.Therefore,we believe that after the implementation of the "Spear Dispatch Center" in Zone X,it has improved the existing level of complaint management in Zone X to a certain extent,and achieved some purposes of "at most one place" and "at most one visit",but the extent of improvement is limited,more reflected in the physical changes in form,and there are still many difficulties in the actual operation.Therefore,this paper will also put forward specific countermeasures and suggestions,including clarifying the management responsibility and division of labor of the center,improving the design of the letter and visit governance structure,doing a good job in the function integration of the center,taking the people’s evaluation as the assessment basis,promoting the sharing of the letter and visit governance data,and building a professional letter and visit talent team,in an attempt to further improve the practical innovation of this letter and visit governance.