Research On The Construction Of "Internet + Veterans Service System" From The Perspective Of Holistic Governance

Retired servicemen are the precious wealth of our party and country and an important force in socialist modernization.Doing a good job in the management of retired servicemen’s services is of great significance to promoting national defense and army building,promoting social and economic development,and maintaining political security and stability.Since the 18 th National Congress,veteran service has become one of the hot topics that has attracted much attention.How to improve the service level of retired servicemen is an issue actively discussed by the Party Central Committee,local governments,academia,etc.,and promoting the construction of the service guarantee system for retired servicemen and promoting the high-quality development of the service level of retired servicemen has become an important proposition and important mission at present.At present,in order to improve the service level of retired soldiers,all parties actively promote the deep integration of "Internet +" and the construction of the service system of retired soldiers,and have achieved certain achievements,which is not only an upgrade of the traditional service system for retired soldiers,but also a re-innovation of the service model.However,the construction of "Internet +veterans service system" still highlights the characteristics of "fragmentation",and solving the problem of "fragmentation" has become a key factor in effectively improving the service level and quality of retired soldiers.Therefore,this paper takes the holistic governance theory as the scientific guide,comprehensively uses the interview method,observation method and case analysis method,takes the construction of the service system of retired servicemen as the research object,focuses on sorting out the development process of China’s service guarantee work for retired servicemen from the war period to the early days of the founding of the People’s Republic of China,the early days of the founding of the People’s Republic of China to the reform and opening up,the reform and opening up to the 18 th National Congress to the present,and expounds the current situation of China’s retired military service system.On this basis,the practice of "134N" veterans service system construction in Chengdu W District is selected as a model,and the "fragmented" practical dilemma faced by China’s "Internet + Veterans Service System" construction is analyzed and the deep-seated reasons are explored,in order to summarize the construction path of "Internet +Veterans Service System".Through field research and in-depth interviews,it is found that the construction process of "Internet + Veterans Service System" faces the dilemma of embedding in the traditional system,data barriers and information blockage,resulting in the dilemma of information technology empowerment,segmentation and collaboration difficulties,resulting in the dilemma of multi-subject collaboration.In addition,the dilemma of embedding traditional systems affects scientific decision-making,the dilemma of information technology empowerment hinders the efficiency of services,and the dilemma of multi-subject collaboration restricts the accuracy of services.Based on this,this paper argues that the construction path of "Internet + Veterans Service System" needs to be based on the perspective of holistic governance and draw on holistic governance thinking.On this basis,this paper proposes that to promote the construction of "Internet +veterans service system",it is necessary to consolidate the institutional foundation and improve policy efficiency.It is also necessary to deepen information empowerment and improve service efficiency;It is also necessary to optimize the main structure and enhance synergy.Through case analysis,this paper attempts to construct the construction path of "Internet + Veterans Service System" in three dimensions of "system-technology-subject",so as to provide theoretical reference and practical ideas for the innovation and upgrading of veterans’ service models.To a certain extent,this study broadens the research perspective of veterans’ services and deepens the academic basis for the construction path of the "Internet+ veterans’ services" system.However,this study still has limitations and needs to be further studied.For example,the case selected in this paper is a single case,which has certain particularities,is not comprehensive enough,and is not consistent among provinces and cities due to regional differences,economic development level,and informatization development degree in China.Therefore,the construction path proposed in this paper has certain limitations,and it is difficult to apply to the construction of all "Internet + veterans service system".