| The behavior of government departments and staff profoundly affects the actual effectiveness of government management.In practice,we find that the avoidance of responsibility by government departments and officials is increasingly prominent,which not only affects the effectiveness of government governance,but also violates the working guidelines of government and related staff,leading to the damage of public interests and the continuous decline of government credibility,which will eventually hinder the construction of a modern national governance system and the improvement of national governance capacity.In fact,liability avoidance is not a special phenomenon in a certain region or industry,and scholars generally agree that the era of global liability avoidance has arrived.The problem of avoidance of responsibility not only has a serious negative effect on the ethos and style of grassroots government departments,but also has an important impact on the ultimate implementation of the government’s relevant government,the improvement of administrative efficiency and the credibility of government departments.First of all,from the perspective of government administrative operation,the evasion of responsibility by H County Market Supervision Bureau is not conducive to the implementation of the relevant policies of the higher authorities.As the final implementation point of the policies,the implementation of the grassroots government departments directly affects the effective operation and final effect of the policies,and the selective implementation of the policies and the reverse upward avoidance of responsibility of the H County Market Supervision Administration as a grassroots management department not only easily causes the "broken window effect",but also reduces the administrative efficiency.This not only reduces the administrative efficiency,but also causes the waste of administrative resources,which is not conducive to the improvement of grassroots governance.Second,from the economic level,the H County Market Supervision Authority’s avoidance of responsibility is not only easy to damage the economic interests of all kinds of related business entities,but also undermine the business environment of H County.H County Market Supervision Authority staff in the encounter of various problems,lack of service consciousness,unwilling to take the initiative to help business entities to solve problems,in the process of shifting the blame,resulting in the sector of enterprises,business enthusiasm decline,and even the willingness to move out of H County.Even the willingness to move out of the country has affected the development of H County.Thirdly,from the social level,the avoidance of responsibility by H County Market Supervision Bureau has reduced the happiness and satisfaction of the masses and damaged the relationship between the government and the masses.As the front line of administrative work,the grassroots government and related management departments are in close contact with the masses,and whether they effectively solve the problems that the masses care about is an important indicator of the masses’ satisfaction,happiness,sense of access and security.In the current situation where the trust of the masses is "strong at the central level and weak at the local level",that is,the trust of the masses in the government decreases along with the lowering of the government level,therefore,the grassroots government departments should pay more attention to the spirit of public service and the ability to provide public service,and reduce the various behaviors of formality,arbitrary disposal and shifting responsibilities.On the basis of theoretical analysis and interviews,this paper clarifies the reasons for the avoidance behavior of H County Market Supervision Bureau,which are both internal institutional factors,such as unreasonable power and responsibility structure,accountability alienation,and lack of professional quality and responsibility of staff,and also accompanied by external reasons such as increased risk and surge of public opinion pressure in the new media era.Improving the avoidance of responsibility by H County Market Supervision Administration should be used as a background for targeted improvement,to rationalize the relationship between the powers and responsibilities of the market supervision and management departments as a fundamental,scientific accountability,fault tolerance and incentive mechanism as an important means,and at the same time to improve the relevant laws of market supervision,standardize the law enforcement procedures,so as to ensure that the powers and responsibilities of the market supervision and management departments are consistent and the basis for law enforcement is complete.Strengthen the construction of the market supervision and management team,adhere to the scientific concept of selection and employment,and improve the professional quality and level of supervision and management personnel.In addition,it is also necessary to play the role of other subjects,strengthen the people’s awareness of rights and the ability to protect their rights to reduce the possibility of avoiding responsibility,highlight the role of industry associations to help improve the efficiency of supervision.The research on blame avoidance behavior has been richly researched in the academic field,but there are relatively few results that analyze the realistic work of government departments for grassroots management agencies,especially using the theory of blame avoidance.Through this paper,we hope to conduct an in-depth study on the governmental functions,especially the blame avoidance behavior,that still exist in the grassroots market supervision and management,to further expand the research field of blame avoidance behavior,and to provide theoretical help for the improvement of the market supervision system.At the same time,it will better promote the reform of grassroots market supervision and management,change the working attitude of grassroots market supervision and management staff,so as to improve the effect of market supervision and management,effectively ensure that the people’s concerns about food and drug safety,fraudulent consumer rights and other issues are resolved,and establish a fair and safe consumer environment. |