| The self-adhesive industry entered China in the 1990s.With the reform and opening up and China’s entry into the WTO,the industry has entered a rapid explosive growth.In recent years,the growth trend is gradually flat.As an American funded enterprise in China,ad company has inherent product advantages and occupies a place in domestic related industries,but it does not pay attention to the planning and innovation of marketing strategy in the process of development.Although the label industry has developed well in China through the Internet of things market in recent years,in the face of the rapid growth of the market,a large number of competitors have entered,and the redundancy of equipment and production capacity has driven the price of the whole industry down rapidly,and the profit has correspondingly become lower and lower.With the change of the times,in the era of Internet of things,"human relationship" has become a very important point in brand value.Similarly,for ad company,select customer relationship management as the starting point for targeted research,find out the existing problems on the basis of the current customer management and put forward the optimized improvement scheme,which is helpful for ad company to realize the upgrading of customer relationship management system.By using the methods of literature citation,model construction,citing examples to carry out research work and combining theory with practice,this paper makes an indepth analysis and Research on the current situation of ad company in customer relationship management system.It is of great significance to optimize the strategy and methods,as well as the related measures in the later period.Starting from the theoretical knowledge,the industry environment of ad company is the relevant factor.Since ad company has taken customer resources as the core development point,and the sales team is the object of the company’s full development and optimization,the concept of customer first must be implemented by all employees of ad company.In order to consolidate the leading position of ad company in the industry and promote its better development,this paper will adopt the strategic research method to analyze the customer relationship management of ad company and put forward the corresponding countermeasures. |