Research On Public Satisfaction Of Smart Police Public Information Service Under The Background Of Big Data

With the rapid development of social information technology,the importance of public security police work functions has become increasingly prominent,and the pace of "smart policing" construction is constantly advancing,and the formation of a complete intelligent police public service information system is imminent.In order to meet the needs of the public,it is necessary to continuously optimize and improve various public information resources in the process of comprehensive application of smart policing.Research on the public satisfaction of smart police public information services in the context of big data can improve the work efficiency and service quality of relevant departments of public security organs,and promote the efficiency of smart police work.This article first introduces the related concepts of smart policing in the context of big data,clarifies the purpose and significance of the research,and then sorts out the theoretical basis for the development of smart policing,the formation of mechanisms,and the factors that affect smart policing.The public satisfaction evaluation model in the process of providing public information services lays a theoretical foundation.Combining related theories and scholars’ viewpoints,respectively introduce the classic public satisfaction models in Sweden,the United States and China,and select relevant variables to construct a satisfaction model.On this basis,the background,purpose,feasibility analysis and investigation of the empirical research The method of data collection and processing was elaborated.Taking Guangzhou Smart Police Service Development and Construction as the survey object,a scientific and reasonable questionnaire was designed and implemented,and the survey results were counted,analyzed,and validated to verify their reliability and validity.The rationality and feasibility of the constructed satisfaction model.In the empirical survey of public satisfaction with smart police public information services,this article focuses on smart police publics,evaluates public satisfaction,and comprehensively analyzes various indicators that affect public satisfaction.Improve service quality from various indicators,broaden service methods,raise public expectations,and combine indicators to put forward corresponding suggestions and measures to effectively promote smart police public information services.