| As the proportion of the elderly population continues to grow,aging has become an extremely serious social problem in our country.It is predicted that by 2050,my country’s population of 65 years and over will reach 360 million people,accounting for about 30% of the total population.The health problems of the elderly caused by the increase of aging have aroused social attention and heated discussions,especially the management of chronic diseases of the elderly,which has become a major challenge for the social elderly care industry.The existing sickness rate is high,the sickness time is long,and the medical environment is relatively high.Poor and other issues.Faced with such an elderly care phenomenon,there is an even more urgent need for the integration of medical care and elderly care,and an embedded elderly care model has also emerged.Foreign countries have developed an early development of the embedded pension model,but now it is relatively complete.Our country is still in the preliminary stage of development.There are many problems,and more scientific and reasonable service models are needed to provide solutions for it.Under this premise,explore the current development status and existing problems of the integrated medical care service under the embedded elderly care model,and carry out the problem content research and service design thinking,and the construction of the integrated medical care service system and product design research under the embedded model has great significance.Great social practical significance.Based on the needs of users,this research uses service design methods and tools to analyze the problems in the existing embedded elderly care model,conducts content research,in-depth design and analysis,and proposes a targeted service system.And product design ideas,provide new service ideas for the embedded elderly care model,improve the service content of community medical care,so that the elderly can enjoy high-quality medical care services without leaving the community,and improve the quality of life of the elderly.In the research process of this article,the main contents are as follows:1.This research first elaborates the current situation of my country’s current ageing and elderly care pressure,and the current community elderly care model is not perfect enough,in order to explore the current situation and problems of the development of integrated medical care services under the embedded elderly care model.2.Through literature research and field investigation,summarize and summarize the current embedded medical care integration service problems and conduct problem-oriented service content research,and propose corresponding solutions.3.Conduct in-depth research on the target user population,use service design methods and tools,and combine user needs to rank user satisfaction.By summarizing service pain points and needs,process improvement and service touch analysis,build a community embedded elderly care combined service system framework to improve the community elderly care system.4.Based on this,determine the basis for the design of the service system,obtain the design requirements and the construction of product functions,create online and offline service products that meet the needs of the elderly,and complete the integrated medical care service and design research from the embedded perspective. |