Public Service Evaluation Of Urban Communities From The Perspective Of Space Governance And Planning Response

In the context of urban planning transformation,innovation of social governance and improving spatial governance are becoming two main missions of China’s national governance,and the importance of governance has become increasingly prominent.In the era of inventory planning,the value of city as a public service has been more recognized.Keywords such as grassroots governance,community governance and community public services become the focus of society.However,community public services supply has not been given much attention,and existing facilities planning follows the concept of solving space problems by means of space,As a result,Insufficient coverage of service facilities and scale mismatch become a common problem in China’s cities,It becomes a threat to the sustainable and healthy development of cities.Furthermore,recognizing the key role of governance factors for community public services other than spatial elements is a prerequisite for changing the inherent concept,and evaluation of community public services including governance elements is the key to correctly understand the development level of community services and precise public services.Therefore,it is of great significance to verify the important impact of governance elements through a empirical research and explore service improvement methods that include governance measures.This study conducts an empirical experiment on the community public service in the central urban area of Jincheng from a perspective of space governance.First,based on literature research,sort out how existing plans improve community public services and clarify the definition of space governance,then analyze the regional characteristics of community governance and public services based on field investigations,after that,divide initial communities into eight categories and select 186 sample communities;Secondly,by analyzing the constituent elements of public services,the author proposes an evaluation framework that includes three dimensions of space,governance and satisfaction,then builds a community service evaluation model based on existing indicators and results;Thirdly,use the model to calculate the sample data,and then uses Pearson correlation coefficient to verify the significant impact of governance factors on public service satisfaction.Finally,based on analysis of the association between community types and satisfaction,put forward several governance recommendations for community service improvement.Through research,main conclusions are as follows:1)The study establishes an operational model of community public service evaluation with a total of 41 indicators in three dimensions of space,governance and satisfaction,which can be used to understand the development level of urban community service and analyze the characteristics of different types of communities.2)The study has shown that the spatial level of community public services is related to location factors and the governance level of community public services will affect the surrounding communities,the satisfaction level of community public services tends to be randomly distributed in space.What’s more,it is relatively unreasonable to improve service satisfaction only by means of spatial planning.3)The governance level of community public services is moderately correlated with satisfaction,while the spatial level is weakly correlated with satisfaction.Which shows that the governance elements in the community service supply have a more significant impact on the true feelings of community residents.4)In the two-dimensional division of "space-governance",complementary types of communities tend to gather separately,and their spatial distribution shows obvious characteristics of transitional.The coordination of space facilities and governance elements determines whether the "space-governance" level can express the correct level of satisfaction.5)Therefore,the author suggests that planning objectives should be more comprehensive to improve community service,boundary adjustment can make community boundaries and service governance more compatible,find diversified improvement strategies to cope with different communities and different types of services,and more attention should be paid to the building of community governance capacity in community planning.