Research On Performance Evaluation Of Railway Maintenance Team For R Track Maintenance Division Of Shenyang Railway Bureau

National railway has entered a new stage of development since the reform of the Ministry of Railways,our country’s railways has made a rapid development especially in the construction of high-speed railways.The railway industry as China’s large state-owned enterprise,has a huge amount of management objects.Although the combination of top designation and the details of management are constantly strengthened,enterprise management is still very difficult,due to its huge and complex internal system and a large number of uneven qualified staff.The performance appraisal in the grassroots units has no scientific and effective executable plan.Managers in the grassroots units need to improve their understanding of performance appraisal.The performance evaluation indicators and calculation methods are not reasonable enough,so employees can not feel the direct correlation between their efforts and performance appraisal,which results in the low degree of recognition of performance appraisal.At the same time,the current performance appraisal system lacks good communication feedback system and the application system of examination results,which is another important reason why performance appraisal is difficult to carry out and implement.Therefore,it is necessary to build a set of new performance evaluation index system which conforms to the actual work characteristics of the front-line staff.The basic level workers of R work section in Shenyang Railway Bureau accounted for more than 80%of the total number of employees,and staff responsibilities and assessment contents are not conformed.The purpose of this paper is to take the most representative line maintenance team staff as an example,and have in-depth discussion on how to improve the current performance appraisal problems.Specifically,the following contents will be mentioned:firstly,the method of the key event interview and questionnaire will be used to take in-depth understanding of the existing problem on performance appraisal of R work section in Shenyang Railway Bureau.The causes to the problems of performance evaluation system of line maintenance team will be analyzed.Through the consideration of the countermeasures of the development of the railway maintenance department in the economic transition period,the necessity and urgency of implementing the staff performance appraisal system in the new period are put forward.Secondly,on the basis of survey and analysis,the target management MBO,balanced scorecard BSC and key performance indicators KPI all these three kinds of methods are listed in combination with the specific circumstances of railway safety production characteristics and job task by using 360 assessment and KPI assessment method.The relevant parameters and indicators are made.The application programs of the results of performance appraisal in the communication,feedback,salary,promotion and training are ensured,and the levels of performance appraisal results are defined.Finally,the guarantee measures of performance appraisal to be conducted smoothly are put forward,including process control,feedback control and corporate culture support.