| The concept of shared service originated in Western countries in the1980 s,and was subsequently introduced to China due to the development of global business by multinational companies.After an introduction period and an exploratory period,it has now developed into a boom period.Financial shared services can provide managers and employees with high-quality services,improve work efficiency,and reduce operating costs.Since 2012,major state-owned enterprises and central enterprises have carried out financial reforms and have begun to plan and build the company’s financial sharing center.Artificial intelligence,mobile Internet,and cloud computing provides technical support for enterprises to optimize the business process of the financial shared service center.The FSSC can stand on a more efficient,smarter,and more convenient positioning,and provide data support and business services for enterprise development.As a pioneer in energy reform in Shanxi Province,JM Group is facing the triple push of market environment,policy promotion,and its own development needs."1+7" federal model is divided into three phases: pilot phase,promotion phase,and optimization phase Carry out construction.Although fruitful results have been achieved during the service period.However,with the update and iteration of technology and the implementation of the JM Group FSSC Center,some problems have gradually emerged.Therefore,it is particularly important to study the JM Group’s financial shared service center and to sort out and optimize the process.First,it summarizes the financial sharing and other theories,and determines the optimization mechanism of the group’s financial report generation process based on the D+PDCA cycle theory.Under the premise of being problem-oriented,a solution was proposed.Combine RPA technology to optimize the existing process,and use an indicator system that combines static evaluation indicators and dynamic evaluation indicators to evaluate the current process value of the JM Group Financial Shared Service Center.Evaluating the service capability of the current process with process operation indicators is a static evaluation perspective.Learning ability indicators and value creation ability indicators analyze the potential value of the process from the perspective of dynamic evaluation.Finally,combined with the evaluation results,it provided relevant suggestions on personnel,technology and data for the later development of the financial shared service center of JM Group.Through the research of the papers of the JM Group Financial Shared Service Center,I found the current problems of the JM Group FSSC,and then made optimization decisions based on the real scene and the dynamic and static index scores,and finally used intelligent and automated financial robots for the JM Group The process optimization of the Financial Shared Service Center provides technical solutions to improve service efficiency,effectiveness,quality and employee satisfaction. |