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Research On Optimization Of Performance Appraisal Of S Commercial Bank Operation Director

Posted on:2021-03-08Degree:MasterType:Thesis
Country:ChinaCandidate:Z Y XingFull Text:PDF
GTID:2439330626458375Subject:Business administration
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With the deepening of China's financial reforms,the current economic situation has undergone earth-shaking changes.In the ever-changing economic development,relying on previous market strategies has been unable to participate in industry competition.Banks are an intelligence-intensive enterprise,so competition among the same industry has become more intense,especially in terms of competing for quality customers and enhancing customer loyalty.For banks,customers are the most important resource,and the measurement of their diversified and dynamic needs is the key.Therefore,as a special group,the operation director can not only recommend financial products or portfolio products that meet the needs of customers for customers,but also According to different groups of customers to adopt differentiated service methods,more importantly,the operation director is also the cornerstone of a counter operation.For human resource management,performance evaluation is very important.Not only can we understand the current working conditions of employees,but also can improve the work enthusiasm of employees through the evaluation of some indicators,and it can also make employees' enthusiasm and innovative spirit play.The bank's operation director must also have a relatively complete performance evaluation system.On the one hand,the effective evaluation of the operation director can fully stimulate the responsibility of the operation director's work,on the other hand,it can better promote the development of the bank's branch business and promote the bank's operating level keep improving.The main research in this paper is the performance evaluation optimization strategy.The idea of the research is to first have a clear understanding of the concept,and then to clarify the theoretical basis,and in-depth analysis of the special positioning of the operation director in S commercial banks.In-depth analysis of the performance evaluation of commercial banks to find out the loopholes in the performance evaluation of S business bank's operations directors,focusing on the combination of balanced scorecards and key performance indicators,and then to build a more complete operation executives evaluation system Finally,put forward the strategy for optimizing the performance appraisal system of the operation director of S commercial bank.
Keywords/Search Tags:Bank, Operation Director, Performance Appraisal, Balanced Score Card, Key Performance Indicators
PDF Full Text Request
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