Research On Management Capability Of Enterprise Crisis

Since China's reform and opening up,both from the political and economic aspects of the development of enterprises have given strong support.While Chinese enterprises are booming,they need to control the factors that harm them so as to ensure their healthy and upward development.Insurance industry is a sunrise industry in China.Modern insurance industry started late in China and developed rapidly.As an important part of economic loss compensation system,it plays an irreplaceable role in social economy and development.The insurance industry will also face a variety of crises,so the insurance industry needs a set of methods of self-crisis management ability,which is of social practical significance.This paper is based on the research results of previous scholars,through the development of insurance enterprises at home and abroad summed up the factors that trigger the crisis of insurance enterprises,and based on the theory of Crisis Life Cycle and enterprise capability theory,this paper analyzes the crisis risk factors existing in the current development of domestic insurance enterprises,excavates and analyzes the crisis factors,and formulates the crisis management capability framework from the actual conditions of insurance enterprises.The crisis factors include external factors and internal factors.External factors include policy factors,public confidence factors,Information asymmetry factors and market factors.Internal factors include solvency factors,insurance product factors,crisis awareness factors and organizational structure factors.From the above analysis of crisis factors,we can see that insurance companies should strengthen their crisis management ability to avoid the invasion of crisis factors.According to the theory of crisis life cycle,crisis management ability can be divided into three parts:crisis preparation ability,crisis handling ability and crisis recovery ability.Then,taking the crisis event of a property insurance company,the leading enterprise in the insurance industry,as an example,the crisis cases of a insurance company are evaluated and analyzed,and the cases are arranged according to the order of the development of the life crisis And in accordance with the crisis capacity framework involved in the sub-capacity mapping analysis,we can find that the case of the insurance company really capacity framework of the capabilities,from the results of the case,it can be seen that insurance company a not only successfully solved the crisis,but also earned a good reputation in the society.Through the evaluation of the case of a insurance company,the final conclusion of the test is consistent with the actual case Demonstrating that the competency framework can indeed be used as a criterion to assess whether an enterprise has good crisis management capability and that the competency framework will help insurance enterprises to make steady progress in the future,to a certain extent,it can reduce the harm caused by the crisis to the insurance enterprises.