Research On Operational Risk Management Of Counter Business Of HXWZ Bank Sub-branch

Over the past 20 years,domestic and foreign commercial banks are frequently troubled by all kinds of cases caused by operational risk of counter business,and almost all the business handled by tellers hide potential operational risk.The operational risks of the counter business of commercial banks are mainly caused by factors such as illegal operations of the tellers and system failures.If the operational risks of the counter business cannot be well conurolled,in will most likely cause the commercial banks to lose their credit and bring them to commerciai hanks.Bad births will affect the normal development of commercial banks.How can we effectively prevent the occurrence of operational risk of counter business in commercial banks,first we should have a profound understanding of operational risk of counter business.This article takes HXWZ bank branch behavior research object,mainly research its counter business operation risk management,through research method,questionnaire survey method,group discussion method and qualitative analysis method,summarizes HXWZ bank branch counter business operation risk management.Face the existing problems in business operation risk management,and make an in-depth analysis of the causes of the problems on this basis:By changing the counter business operation process and regulations update method,the counter business risk port and counter business risk port are established,a separate information management system is established to strengthen the management of the business executive,etc.Optimize the internal control environment and strengthen the control activities to strengthen counter business information and communication to achieve optimizationThe effective management of the operational risks of the counter business of commercial banks is not only related to its sustainable development,but also to the risks of the financial industry and the resistance of other industries.It is not only conducive to the internal control of the bank,but also to prevent risk cases.The management improves the quality of personnel and makes the management more scientific,so study the operational risk management of the counter business of commercial banks has great social significance.