Research On The Improved Management System Of Employee Performance In HSBC Changsha Branch

HSBC Changsha Branch had been introduced into Hunan financial market in 2008 as a new bank style,because of the development of “export-orientied economy” in recent years in Hunan Province.The business scope of HSBC Changsha Branch is small,and staff number just maintained only 30 persons.The foreign bank's branch intend to join in the competition with internal Chinese banks based on the limited scope and human resource,the important factor is making the most advantage of human resource,excepting their specialize financial products and services.There have obvious advantages in Staff Performance management as to the branch of HSBC;meanwhile,there also have some limitations and weak points in localization which need to be improved.Therefore,it has realistic significance to develop reasonable performance appraisal system for them based on scientific methods of management so as to help motivate Branch staff to maintain positive and innovative.The last part of this thesis contains prediction for implementary effect of the improved performance management system.Guided by the theory of performance management of key performance i ndicators and balanced scorecard performance management,the thesis analyzes the status of performance management in HSBC Changsha Branch according to the results of performance management at home and abroad.We found that problems of branch staff's performance management including: no performance targets for the strategic direction,the unreasonable performance evaluation index and weighted value,no performance management feedback mechanism and performance counseling,short of efficiently usage for performance evaluation results.Given the specialized labor division based on the performance of the branch staff,only when we build a hierarchical classification of the branch staff performance management system can we conduct the personalized evaluation of staff personnel in order to exploit the effectiveness of performance management to maximum,and improve their job performance.The following questions also should be given attention to when implementing the branch staff performance management program: the valu e recognition from staff is not strong,there some deviation when implementation,the regulator's requirements and the influence from external environment.Because of above,offer measures to support the new program's implementation is so important,such as the implementation of coordinated sets of measures;emphasize on staff's conception and others.This research will make up the shortage of the existing performance management system,it also can be expected to provide some achievements on staff enthusiasm motivation,branch performance improvement,and good corporate culture establishment.Meanwhile,for other foreign bank's branch which have the same scale compared with HSBC Changsha Branch,it will provide the reference on building up the hierarchical classification of branch staff performance management system and staff individuation performance management.