A Study Of The Training System Design For Middle Management Of Changchun Branch Of China Citic Bank

In recent years,the threshold of China's banking industry has been gradually lowered.Some well-established foreign banks,emerging joint-stock banks,and urban commercial banks have all participated in the market competition.The substitutability of financial products and services provided by financial institutions to those by banks is intensifying as well as the financial disintermediation.Commercial banks must have a high-caliber management team in all aspects in terms of services,products,and business models,can they stand out and occupy an advantageous position in the fierce market competition and with stand the test of the market.The management team of the company is mainly composed of grassroots managers,middle managers and senior managers.The middle managers are located between the grass-roots managers and senior managers playing an important intermediary role in the management at the management center of the company.Commercial banks that want to continue their long-term development and innovation services in the future and have a place in market competition must have a group of high-caliber mid-level managers.As an important part of human resource management,training is the most direct and important way to enhance the development of the quality and ability of middle managers.However,subjectively in real-time management,most companies often ignore the training and management of middle managers,or objectively the imperfect training system leads to unsatisfactory training results.It must be emphasized that the level of competence of middle managers will play a crucial role in the bank's strategic development,market expansion and performance.Modern companies who have talented people win.Hence,the importance of middle managers is obvious.The CITIC Bank Changchun Branch,the subject of research chosen in this thesis,as a traditional joint-stock commercial bank,has caused a lack of a complete and systematic training program for the training of middle managers due to various subjective and objective reasons.This is a serious constraint on the human resources management and development of China CITIC Bank,and it has also restricted the promotion of its market competitiveness.Therefore,this thesis aims at clarifying the competency characteristics of mid-level managers,optimizing the middle-level training system of CITIC Bank Changchun Branch,and improving the effectiveness of the Bank's training management on the basis of building a competency model.Through the study of the training system of middle managers of the bank,it also tries to inspire others in the industry on the research and optimization of the aforementioned system.As for the framework and content of this thesis,it is divided into the following four chapters.The first chapter mainly introduces the research background and significance,the research methods and contents and the literature review on previous studies both in and abroad as well as the theoretical basis.The second chapter looks into the existing problems in the current situation of the middle manager training system of CITIC Bank Changchun Branch and analyses the causes.The third chapter proposes rational optimization and design for each of four steps of training under the theoretical guidance of the competency model,in accordance with the learning characteristics of the middle managers of the bank and the actual status of the positions as well as the bank's organization and individual requirements.The fourth chapter adopts CIPP and Kirkland's level assessment theory and conducts a relatively comprehensive analysis of training content,results,and performance,in order to provide the appropriate basis for optimization and improvement of the future training program.Finally,the conclusions and weakness of this thesis are summarized.