| With telecom reorganization and increased competition for the Telecom operator's business homogenization,the innovative and efficient operation ability will become one of the core competitiveness of the telecommunications world.But because the telecom resource distribution wide geographical,resource network types of highly complex and the repair time requirements of harsh,providing efficient mobile equipment maintenance means is a very complex issue,now,no telecom enterprise implement the system.Aiming at the urgent practical significance with the difficult topic,and in the profound grasp the overall architecture China Telecom OSS mobile application case.This paper mainly studied the installation and maintenance platform's design scheme and realization scheme which is used in Hunan.The work mainly includes the following aspects:According to the characteristics of the handheld installation and maintenance,forward the function demand.mainly studies the system's construction Work Order management,government and enterprise trouble work order,net element operation,resource management and ITSM management.And according to the work order quantity,to get the configuration of minicomputer host processing conditions,storage capacity requirements,and bandwidth requirements,then design and determine the construction scheme of this platform's hardware and software.This paper focuses on the requirements,design and implementation of the handheld installation and maintenance system,through which the system will eventually achieve the following objectives:Firstly,the management of installation and mainteining work order will become more refine.Secondly,through the application functions of work order operated by the mobile phone,embed some operations into the work order process so as to enhance the self-help operation ability and improve installation and maintenance efficiency,such as Report bell,triggering network and ompletion.Thirdly,pragmatic resource management applications,provide "on-line more fiber " and" comprehensive support work order " that allows installation and maintenance personnel to solve more fiber needs in the scene,inform the resource center to solve the problem that the real part of the resources of wiring and wiring more need to be changed requirement,Saving installation and maintenance costs,improving efficiency of the opening and customer perception.Fourthly,enhance customer service capabilities for the government and enterprises,bring the processing capabilities of some work orders into handheld installation and maintenance system,including government and enterprises supportive work order,bandwidth type construction work order,government and enterprise trouble work order,as to solve the real-time and convenience requirements supported by the government and enterprise customer service pre-sale,sale,after-sale.Significantly,provide a solid foundation for ncreasing the efficiency of government and enterprise customers service work.Finally,to complete the data safety testing of the platform,stress testing,long-term stability testing,business acceptance testing and on-line.The system has got great economic benefit and social benefit in the actual operation of Hunan Telecom,as a benchmark of system of whole group to lead the OSS architecture innovation and the entire telecommunications group.The dimensional palm system is Hunan Telecom through intensive management.IT is important milepost implement service management standardization. |
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