In the 2016 government work report,Premier Li Keqiang added "Internet +" to "Government Services" for the first time,and proposed to vigorously promote "Internet +Government services" to achieve data sharing between departments,allowing residents and enterprises to run less and better Do things,don’t add traffic.From then on,"Internet +government service" as a development model innovation of government government informatization and e-government under the new normal,providing society with more efficient,convenient,accurate and secure management and services,has become a national governance system construction and reflects the country An important tool for the modernization of governance.In the context of comprehensively deepening reforms,with the continuous upgrading and development of information technology,the construction of "Internet + government services" in various provinces and cities across the country has progressed smoothly and achieved remarkable results,but it must also be noted that the construction of "Internet + government services" has been promoted in various places There are many problems in practice.Provinces and cities must keep pace with the development of next-generation information technology such as big data,cloud computing,and 5G.Based on a full understanding of the actual development of the local area,combined with the theory of public participation and the new public service theory,further develop local "Internet +government service" construction.Optimize and improve the government’s ability and level of governance,and help the construction of a service-oriented government reach a new level.As a typical second-tier city,City M is currently actively promoting the work of "Internet+ government services".This article takes M city as an example,conducts a detailed investigation,analysis,and research on the work of this city item,and summarizes the effectiveness,achievements,and the construction of an integrated platform and improvement of government services in the process of "Internet + government service" construction in M city.And other effective measures,and in-depth excavation of some problems existing in thepromotion of "Internet + government service" in M city.By analyzing the reasons for these problems,we hope to find scientific and effective measures to further improve The effectiveness and level of this work in City M have contributed to the construction of the "Internet + government service" in the whole province and even the whole country.The first part of this article introduces the rise and development of China’s "Internet +government services".At the provincial level,taking Zhejiang Province as an example,Zhejiang Province introduced effective practices such as implementing provincial-level coordination and linkage standards,unified intensive model management,and making the province’s "Internet + government service" capacity and level nationwide.Leading typical experience.At the municipal level,Jiaxing City is taken as an example to introduce the specific practice of building an "Internet + government service" integrated platform to improve the level of government administration and service capabilities.At the operational level,effective means such as sharing government information resources in Shenzhen,Guangzhou,and strengthening government-enterprise cooperation were introduced.The second part introduces the construction of "Internet + government service" in M city.It summarizes the construction of M city’s integrated platform,online and offline integration construction,service matters access to mobile Internet,etc.by consulting documents and field visits.Work advancement measures,and use of questionnaires and actual experience to discover the construction effect of M City’s "Internet + government service" development environment is increasingly perfect,innovation and development achievements are significant,and a new and new governance situation is basically formed.The third part introduces the overall effectiveness of the government service platform existing in the construction of “Internet + government service” in M city through investigations and visits,market participants and the people.It is concluded that the gap between urban and rural development is large and the public cannot participate effectively.And other issues,and through in-depth analysis,found the reasons for uneven construction of the Internet infrastructure,lack of uniform planning and deployment,and lack of effective sharing mechanisms.The fourth part addresses the problems in the process of advancing the construction of "Internet + government services" in M city,and on the basis of fully drawing on the advanced experience of the United Kingdom,Singapore,etc.,it puts forward suggestions for measures to improve the construction of "Internet + government services" in M city,including: Change the way of thinking and cognition,standardize and efficiently carry out government services;speed up related reforms,further promote simplified administration and decentralization;integrate data and information resources to accurately locate public needs;improve network security technical methods and enhance awareness of network security prevention;Improve the performance evaluation system. |