Optimization Research On "Internet+Government Service" In Smart Community Of Suzhou Industrial Park

Optimization Research on "Internet+ Government Service" in Smart Community of Suzhou Industrial ParkThe concept of "Internet+government services" has gradually penetrated the hearts of the people,The deep integration of "Internet+" and government government services has brought tremendous changes to the community and society.The Suzhou Municipal Government closely combines the needs of the times,Promulgated the"Work Plan for Establishing and Perfecting the Grassroots "Internet+ Government Service" System",Integrate government services with the elements of "Internet+" in practical action.Then the author began to explore the current situation and optimization strategy of "Internet+government service" in China's urban communities.This paper mainly through questionnaire survey,literature method and in-depth interview,Research on urban communities in China.Mainly selected the intelligent community construction of Suzhou Industrial Park as the research object,Review a large number of documents and materials in the early stage,Preliminary statistics and understanding of the status quo of "Internet+Government Affairs" in the smart community of.the park.Then go deep into the community for questionnaires and field visits,Found in the survey The work of the grassroots community is scattered,the lines are divided,the leisure and leisure are uneven,and the masses have run many times,submitting various kinds of circular certificates,duplicate certificates and other unnecessary certificates.Social workers need to log in to multiple systems to enter a business.Government service mobile client usage rate is not high,etc.Finally,in-depth analysis is carried out based on the survey data obtained and the data collected in the previous period.Three theoretical tools based on new public service theory,network governance theory and service-oriented government theory,Based on the experience of the development of"Internet+Government Services" in urban communities at home and abroad.From the aspects of adhering to the concept of humanism,optimizing the service process of government affairs,innovating service methods,sinking service windows,and promoting the construction of "online and offline integration" government services,it puts forward specific refinement and feasibility measures.