Design And Application Of Performance Evaluation System In Private Hospitals Of Traditional Chinese Medicine

With the support of the state for social capital to enter the medical and health undertakings,great changes have taken place in China’s medical and health institutions.Private hospitals have gradually become an important part of medical and health institutions,and have developed rapidly.Since 2015,the state has begun to vigorously support the development of traditional Chinese medicine,and has issued nearly 20 national policies to raise traditional Chinese medicine to the national strategic level,giving the industry unprecedented opportunities for development,and a large number of private hospitals of traditional Chinese medicine have sprung up.In view of the fact that private hospitals of traditional Chinese medicine are in the initial stage of development and their own limitations,their operation management,especially performance management,is also in the initial stage of development.Private hospitals of traditional Chinese medicine need to face the competition from different medical institutions such as public hospitals,private clinics and specialized hospitals.There is a very serious pressure on their operation.Performance management is an important way to optimize the management ability of medical institutions.It is an important measure to ensure the core competitiveness of hospitals.Building a feasible perfo rmance evaluation system can play an important role in the development of private hospitals of traditional Chinese medicine.This essay takes G private hospital of traditional Chinese medicine as a case,on the basis of a large number of literature,combined with the assessment mechanism of the regulatory authorities on private hospital of traditional Chinese medicine,initially constructs a performance evaluation system framework integrating BSC and KPI;secondly,by adopting questionnaire survey method,the feasibility of the performance evaluation system applied to G hospital is investigated,and a set of 10 secondary indicators based on 4 dimensions is established And 28 three-level indicators of the perfo rmance evaluation system;then,using AHP to determine the weight of each indicator,according to the actual situation to set its evaluation standards,and according to the design ideas,the overall indicator system is divided into various departments and key personnel;finally,using the performance evaluation system to analyze the performance implementation of the previous year’s comprehensive score,speculate the subsequent application of the set of performance evaluation system Evaluate the possible benefits of the index system,and put forward supporting safeguard measures.It is found that the comprehensive performance score of G hospital in 201 8 is not ideal,but it is in line with expectations,and there is a lot of room for optimization in the four dimensions.In the overall level,the scores of learning and growth indicators are the lowest,and the patient burden,patient satisfaction,overall operation efficiency,internal management and other aspects are also not in place.According to the overall score,the main problems at the department level are high staff expenditure and management cost,high mobility of department members,etc.the deep problems at the personal level are mainly caused by the lack of professionalism and enthusiasm of employees.The implementation of the designed index system can help G hospital to improve the medical service level,standardize the operation process,expand the brand benefits of the hospital,and realize the stable growth of the overall profits;from the department level,promote the construction of professional disciplines,promote the control of costs and expenses,and ensure the stability of department members;from the personal level,deepen the communication between doctors and patients,and improve the staff The professional quality of the whole work can stimulate the enthusiasm of the work.The index system designed in this paper can provide some reference value for the performance evaluation and management of small and medium-sized private hospitals of traditional Chinese medicine in the future.