M Company IT Project Risk Management Improvement Based On Charette Model

M company is an internationally renowned sports brand enterprise.From the traditional mode of mass production to the mode of providing customized products,it has become the industry leader of customization of sports products.The leading position of the industry is conducive to expanding the market and occupying the market share,but it also brings corresponding risks.IT projects related to customization have no peer experience to refer to,and lack of industry standards and related technologies,so they need to explore and develop themselves.Through long-term follow-up observation,the author found that the original IT project risk management control model of M company is relatively simple,using the traditional CRM continuous risk management model,each project management team identifies risks according to their own experience,discusses the response methods within the team,rarely involving stakeholders outside the team;the project management office and the project team at Headquarters are also involved.Lack of contact,lack of guide lines and regulations,and inadequate supervision often lead to problems before intervention,resulting in slow response and loss difficult to salvage.This risk management model is not a prescription for developing customized IT projects.There are many problems,especially the lack of a regulatory system to control risks from a global perspective,which can not meet the needs of project development.By re-comparing the risk management models,the author finds that Charette theory is more suitable to solve the challenges faced by M company.Based on the theory of Charette and the actual situation of the company,this paper designs the E-Charette risk management system.E-Charette divides the risk management cycle of company IT project into two modules: risk analysis and risk management.Each link in the module does not exist in isolation,but is related to each other.At the same time,according to the new management process,the organizational structure has been adjusted,and a risk management office has been set up to coordinate with the project management office.It is responsible for formulating the risk management charter,supervising the risk response of key projects in the organization,and providing management ideas,methods and specific technologies in all management links.In daily operation,the risk management office and the project management office coordinate and improve the risk management method system,update the risk database,and strengthen the risk management guidance training.Specifically in the project implementation process,according to the E-Charette management process,the project execution team regularly reports to the risk management office and notifies the update of the risk catalogue through frequent reviews of performance,monitoring the process,collecting feedback with the relevant parties.In addition,starting from the project life cycle,the author analyzed the risks in different stages of the project,and formulated risk management plans for different stages according to the results.Combining theory with practical cases,this paper discusses the problems of M company and puts forward improvement plans.The implementation effect reflects the help of Charette model to improve the level of enterprise IT project risk management and control,in order to play a demonstration role for leading customized enterprises in other industries.