Research On Application Of Performance Excellence Model Of JD Company

Performance Excellence Model is a general term of an organization running performance model which is represented by the quality evaluation standards of most countries.It is a systematic method to guide and help the organization to achieve continuous improvement,and to improve their comprehensive performance and competitiveness.This kind of management mode has been widely used in various organizations at home and abroad.This paper studies the application of performance excellence model in fiberglass industry.It is still a blank field.As a new-established glass-fiber manufacturer in China,the company JD started too late with low production capacity,low process technology level,high operation and management costs.In the early period it was in a serious deficit.Under high competition pressure,the company had made the decision to implement performance excellence mode management,trying to change the loss situation and achieve a great-leap-forward development.This paper studied some papers on performance excellence model via method of literature.Described the theories of performance excellence model.The technical and economic indicators of JD were compared with the external benchmark of the glass-fiber industry via comparative research method.Analyzed and discussed the reason of the excellent performance mode introduced by JD.The specific process,practice and actual cases of establishing excellent performance mode and implementing excellent performance mode of JD are studied in details.After the examination and analysis of the results of excellent performance mode management in JD,relevant conclusions are drawn by empirical research methods.Based on the conclusions,the paper summarized relevant experience and lessons in the implementation of performance excellence model via experiential summary method,and put forward the prospect.JD constructed and implemented the performance excellence mode in the company,strengthen the process management and improvement,have made a great progress in the operating efficiency and management.It proved that the performance excellence mode was suitable of the glass-fiber manufacturer.Also,it proved that the performance excellence mode can make a company get rid of trouble of business if it was in trouble.The paper also proposed relevant suggestions for JD to continue to implement performance excellence model and operation in the future.