The Perspective Of Taxpayer Service Process From The Perspective Of "Internet +"

With the continuous popularization and deepening of the concept of tax services,tax authorities at all levels have gradually started to establish a reasonable demand for taxpayers to taxpayers satisfaction as the standard of the new concept of tax services.The arrival of the Internet era began to affect all aspects of tax services,the tax authorities in promoting the "Internet + tax services" has achieved remarkable results.However,the traditional concept and model of tax payment service still exist in the process of tax collection and administration.The combination of electronic information construction and tax service is not sufficient to meet the needs of constantly updated taxpayers.A set of electronic tax service system,Is to comply with the development of the times.In the context of "Internet +",the traditional tax services face the challenges of emerging Internet,but also for the development of modern tax services opportunities,the need to make full use of Internet thinking,the use of cloud services,data and other new technologies,integration of tax services,Optimize the tax service process,speed up the construction of online tax platform,the construction of "Internet + tax services," the new tax service model,faster introduction of more tax services,taxpayers better service,higher satisfaction and compliance."Internet + tax service" is to adapt to the increase in the number of taxpayers region,the demand for tax diversification and administrative power open and transparent operation needs,but also to meet the taxpayers reasonable tax needs,reduce tax costs an effective way.The Internet era,diversified,personalized features are very prominent,the taxpayer's economic behavior is often beyond the time,space and shape constraints,and even hope to 24 hours a day to find efficient,low-cost tax services.In this paper,taking the taxpayers 'service practice of Changping District of Beijing as an example,this paper puts forward a new method of taxation service based on the background of the practice of taxpayers' service,the practice,the effectiveness and the insufficiency of the informationization,taxation service and process reengineering.From the perspective of tax service process reengineering model.In this paper,from abstract to concrete,from theory to practice,from general to special research law,the comprehensive use of theoretical analysis and empirical analysis and other research methods.