Yizheng City Health Supervision Public Satisfaction Improvement Research

Health supervision is the family planning administrative department of public health conducted health laws and regulations,and protect the health and its relevant rights and interests of the people,maintain the normal order of public health and medical services in the important safeguard.All levels of health supervision and management of actuator is health supervision agency,specific responsibility department is the health administrative departments at all levels.Mainly take on public health,medical and health,radiation health,family planning,the prevention and treatment of infectious diseases,the school of health and drinking water hygiene supervision and law enforcement in the fields of function.At present,China is actively advocating building people's satisfaction of a service-oriented government.Public satisfaction as the main source of public service evaluation feedback and the important basis of accountability.Health supervision and legal supervision functions performed at the same time to undertake related management and guidance of work,is also one of the social and public services.Health supervision's first priority is to safeguard the rights and interests of public health,as a result,the public health supervision work hard,don't support,not satisfied,is the litmus test of a health supervision work success or failure.Health supervision and public satisfaction evaluation,in line with the state service oriented government construction and the concept of people-oriented,is an important way to create a service-oriented health supervision departments,has the vital significance for promoting health supervision work.This article selects in Yizheng city health supervision work of the research object,this paper introduces the general situation in Yizheng city health supervision and health supervision,a service-oriented government,customer satisfaction and related concepts and theories,combing the relationship between health supervision and the public,service,and then designed the questionnaire,and the implementation of the specific investigation,through has carried on the descriptive statistics of the questionnaire analysis,the purpose is to know the Yizheng city health supervision and public satisfaction with the status quo,analysis of health supervision and management of the different aspects of satisfaction influencing factors,thus the ascension of the public satisfaction research,put forward the corresponding Suggestions for the improvement of satisfaction and service optimization measures,to improve services,enhance the level of health supervision service quality.