Research On Family Doctor Services Based On Public Service Theory

Family doctors are known as the people's health "gatekeeper", attached to the medical and health service system, "the last mile. " Family medical service is a new breakthrough in China's health care system reform, Qixia District, Nanjing from 2012 to implement family doctor service pilot work,through the community health service agencies to carry out the whole team services, residents health grid management, home Services and other community health service model reform, for the area residents to provide on-site service,continuous service, integrated services. As the national family doctor service has not a unified model, unified service content and standards,resulting in varying degrees of implementation, Qixia District, the implementation of family doctor service in the implementation process is not ideal.Therefore, this study will be based on the National Health Commission to strengthen the family doctor service as an important measure, focusing on promoting the classification of medical treatment and orderly order to complete the general requirements, learn from the United States, Britain and Shanghai, Hangzhou and other foreign domestic family doctor service Work experience in the development of accumulated experience. Based on the theory of new public service, the theory of public goods and the theory of service-oriented government, this paper uses the literature research method,the descriptive research method and the empirical research method, and analyzes the status quo of the family doctor and the team in the service operation of the family doctor in Qixia district of Nanjing Construction situation, family doctor contract service, health management services to provide information to clarify the Qixia District in the implementation of family doctor service problems, analyze the causes of the problem, with domestic and foreign family doctor service experience and inspiration, and then to adapt and promote Nanjing Suggestions and Countermeasures of Family Medical Service Development in Qixia District.This study can further change the community health service model, clear the family doctor's job responsibilities, content, service scope, service mode, based on the focus of the crowd, take the appointment service, active service and on-site service and other forms, to carry out public health and basic Medical services, conception lofty, focus on new, closely follow the development of health trends in Nanjing. The research data will provide important practical reference data for the promotion of family doctor service construction. The research results will also provide a hierarchical diagnosis and treatment system for the establishment of "community first visit, two-way referral, radical division, upper and lower linkage" based on family doctor service Reform to provide reference and reference.