Research On The Optimization Of Key Process In Jd Company Based On SESRC

Since the concept of process management has been proposed at the end of 20 th century, people realized important role of process in business management. As the management mode changing from function oriented to process oriented, the process has become one of the drivers of the business development. On the basis of that enterprises need continuous improvement rather than revolutionary changes, which demonstrated by the failure of the process reengineering, the concept of process optimization has been proposed. This paper achieves the fundamentally process of optimal control from the point of view of the process node.Firstly, this paper analyze the current situation of the process management and process optimization and found that current research lacks the screening of company's process and lacks the focus of research of key process. On the other side, previous research mainly focus on surface level, lacking of deeply research. Process node is the composition of process and directly affect the merits of process. At the same time, previous research only focus on the concept of eliminate, simplify, rearrange and combination, have not given the way. In order to solve these problems, this paper research on process node and try to find the solution of process optimization by penetrating into the internal process.Based on the theory of process node which included by business process system, this paper gives the method to identify the key process of the enterprise. Secondly, on the base of splitting process node, this paper gives a method of process node eliminate, simplify, rearranging and combination, improving the process. Then, this paper gives the evaluation index system of the process optimization and evaluation methods. This paper takes the HR process in JD enterprise as an example to optimize the existed process by research conclusion and confirming the effectiveness of process optimization method by evaluating the optimization results.