Recognition Survey On The Application Of Mobile Internet In Auto Insurance Claims

In recent years,China's auto insurance industry has developed rapidly and has become a new growth point for China's economy.But the attendant auto insurance claims difficult,slow claims and other issues have become increasingly prominent.Since 2016,the Ministry of Public Security,China Insurance Regulatory Commission recently issued a joint notice,the deployment of the province in 10 provinces and cities in the city t o carry out road traffic accident quickly at the pilot work,to promote minor traffic accidents,mobile Internet platform(mobile APP)to achieve traffic accident online Processing,quick claims.This paper analyzes the mainstream of China's auto insurance claims APP,the market will be divided into two types of APP: enterprise-led and government-led,and the government-led APP "Accident e Processing" in the market recognition of further analysis the study."Accident e Processing" smart phone APP is the Beijing Municipal Public Security Bureau Public Security Traffic Management Bureau,the China Insurance Regulatory Commission Beijing Regulatory Bureau,the Beijing Insurance Industry Association,on November 20,2015 jointly launched a new model for rapid handling of traffic accidents,Which is the Beijing Public Security Traffic Management Department launched the "relief of traffic congestion special action" one of the series of initiatives.As of October 2016,the use of "Accident e Processing" smart phone APP deal with traffic accidents 53,000 times,which use software to take evidence of 3.1 million times,the use of software to determine the responsibility of 22,000 times.The survey began on December 1,2016,the Beijing area for a period of two month s of research,for the Beijing area of the resident population conducted a questionnaire survey.The survey mainly includes the basic information of the respondents,the respondents' investigation of the "Accident e Processing" APP cognition and the survey of the APP's accreditation.In this paper,we use the binary Logistic model to analyze the factors that may affect the APP's accreditation,and 14 factors are tested.The higher the age of the respondents,the higher the degree of acceptance of APP in the case of "Accident e Processing",and the higher degree of recognition of APP than women;the more willing to understand APP,the higher the degree of recognition of APP The survey will also find APP in reducing the cost of accident handling,improve the speed of the accident to solve,simplify the claims process,speed up the speed of claims and other aspects of the role of APP on the recognition of APP has a great positive impact The stronger the respondents,the more recognized the APP.