Design And Implementation Of Intelligent Auto Insurance Claims System

At present, with the rapid development of the insurance market, market competition is relatively large, the motor vehicle insurance business as the main business of insurance companies, faced with more and more market demand pressure. How to improve the customer satisfaction of motor vehicle insurance products to meet customer's various needs of motor vehicle insurance products, insurance companies are in search of insurance claims the rationality, effectiveness for a given period of time, as to enhance the customer satisfaction of insurance products mainly means.Insurance companies in twenty-first Century 00 years have developed their own claims system, covering all aspects of auto insurance claims, the initial meeting of the basic needs of the information management of auto insurance claims. But with the change of the auto insurance market, the demand of the increase, the old system function is deficient; the business development support is weak, unable to meet the new business situation and demand.Based on the above issues, this paper proposes a J2EE architecture and rule engine and JBPM implementation based on automobile insurance operation and management mode of the smart car insurance business and the system realized complete analysis and design, improve with industry characteristics of the technical problems and to achieve the main business. This paper mainly analyzes the intelligent vehicle insurance loss, system of the insurance business and demand in function and technically feasible, by target oriented to realize the system, vehicle insurance claims system design is by using J2EE technology.Realization of intelligent vehicle fixed system of nuclear damage and optimization of the original operation process and support customer vehicle insurance must mean distance and claim, in order to ensure the accuracy of the response speed and information, at the same time, strengthen the fine management of the data. The system has been used in the DAZHONG Insurance Co. Ltd, China Life Property & Casualty Insurance Co. Ltd. and Sunshine Insurance Group, effectively improves the level of claims management, and accelerates the claims speed, improve customer satisfaction.