| Distribution automation is one of the strategic objectives,the main push of the national electricity network,the distribution network contains a large number of line loss,wide coverage,such as charging pile,wind power,photovoltaic distributed power distribution automation and distribution management,has a connecting role,support the smart grid,smart grid is one of the core.A large number of researchers engaged in the research,attracting large investment,improving power supply reliability and distribution network production management level is an important technical means of distribution automation.The State Grid has been actively exploring since 2005,and has made outstanding achievements in this field.With the implementation of distribution automation,the line loss rate in Nanchang and other areas has decreased from 10% to 5%,and the average fault isolation time has decreased from 30 to 90 minutes to less than 5 minutes,which significantly improved the voltage qualification rate and power supply reliability.The construction of smart grid is the focus of national grid in recent years.Distribution automation is an important way to improve power supply reliability and distribution network production management level,and also is the core work of smart grid construction.Now the main work of distribution automation in automatic car,from intelligent distribution network to achieve self-healing reaction when a fault occurs,the main construction contents and construction transformation master line,once the distribution network fault to fault information will be pushed to the repair command personnel,repair command staff and how the information will inform the repair team,how to repair resources the optimal allocation problem is still not resolved.Manpower,scientific and efficient organization of fault repair is to protect the power supply,reduce the loss of the only proper course to take life.The modernization of the distribution and repair command platform need command through data analysis skills and experience the best repair and repair team allocation of resources,the front-line staff and command personnel real-time dynamic contactsystem automatically push information and data processing,with tracking the repair process.The establishment of service command center,Nanchang power supply company to optimize the fault repair process,the realization of distribution system,a bold vision and efforts to explore,in accordance with the "fault can be isolated,equipment monitoring,active service idea can repair command,process tracking,and actively explore the promotion of active distribution network repair,failure to understand the situation in advance,to take the initiative in the home repair repair before the user is not completely solved,high-quality service" last mile".Based on the operation mechanism and effect of power supply service command center,the distribution and repair process optimization are discussed,put forward to optimize the service through the power supply service enterprises,optimize the process to improve the service quality of power supply,standard of power supply service behavior has far-reaching practical significance for the survival and development of enterprises. |