Research On Key Performance Indicator In Da Lian Home Inn Performance Appraisal System

The design and constitute of an enterprise performance appraisal system is an important manifestation of corporate management level, reasonable and effective performance appraisal system design, can improve the management level, increase business efficiency, increase employee motivation. Currently Chinese enterprises began to pay more attention to performance appraisal, but there are still some defects in the practical work. Dalian home inn in the performance appraisal, using the enterprise-level KPI performance assessment, but the performance appraisal system is not complete yet, lack of departmental and employee-level performance appraisal, and the existing performance appraisal have some inadequate. Thesis analyze Dalian home inn current performance appraisal, improve the existing performance appraisal, and design the lack of performance appraisal part, establish the completely performance appraisal system. Thesis can help improve the management of the hotel industry, also help gain practical experience of performance appraisal theory.The Dalian home inn as a research object in this Thesis, KPI performance appraisal for the design theory of Dalian Home inn performance appraisal system is being rebuilt. First, introduce the theoretical performance appraisal, compared to several mainstream performance appraisal methods, clarify the reason to chose KPI; then introduce the hotel industry, and Dalian home inn the current performance appraisal, noted shortcomings. In the design phase, improve the existing performance appraisal, combine the excessive indicators, increase GOPPAR and customer satisfaction and other indicators, and design a complete departmental and staff-level KPI performance appraisal, then design the indicator weight. After the indicator design, purpose some measure to guarantee the new performance appraisal system to ensure it effective operation, and the appraisal results can be applied, for example, combining the results of the performance appraisal to the design a reasonable incentive compensation system. Through the establishment of a completely performance appraisal system, improve Dalian home inn management and efficiency level, provide a reference for corporate design performance appraisal system.