Study On Priority Sorting Of Electronic Channel Portals Integrating Programs Based On The TOPSIS Method

With increasingly fierce competition in the telecommunications market and the continuous advances in information technology, the development of electronic channels has become an important means to enhance the core competitiveness of telecom operators. Online business hall as the user portal of electronic channels, effectively alleviate the pressure in the channel business entity counters to facilitate customers to meet the needs of the customer in real-time service has played an important role. Currently some operator online business websites decentralized construction and operation, business experience is not good. It is necessary to form a unified electronic channels portal to.provide one-stop services to enhance the quality of service and user experience.Electronic channels portal integrating project contains a series of integration work. This is a long cycle program with multiple stakeholders and complex organizational structures. With the actual work involved in the program, the thesis contrast and analysis the applicability of different project management mode, and use WBS, OBS and responsibility matrix to analyses the scope management, organization management, and schedule management of the project. Based on these work, the importance of sub project prioritization to the schedule management of the project is clear. According to the characteristics and requirements of the portal integrating project, using the AHP method the thesis construct the priority evaluation index system. Using expert investigation method and the eigenvector method the index weights are determined. The TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) method is further improved in this thesis, and is used for the priority evaluation model. Finally this thesis introduced the case of practical application.By constructing a priority evaluation model and providing a priority system evaluation method for the portal integration program, the research result should contribute to a correct decision. It is crucial both in theory and in practice to make the approach to electronic channels portal integrating project.