| In recent years, in the face of banking institutions and banking products to anincreasingly diverse new environment, in order to get more advantage in the fiercemarket competition, and occupy a larger market, most of the commercial banks totake positive measures, rich business and the range of products, the quality of servicesprovided, and the difference in the final analysis of the products and services fromeach of the business processes. In fact, from the nature and function of the most basicbusiness processes, business process is to provide customer service, to create a groupwith the collection of certain associated activities. Business processes are importantfor the operation and management of any enterprise, of course, including the bankingsector. Business process reengineering process banks, commercial banks to build andimprove the core competitiveness focus, the counter operations process reengineeringis the important foundation and one of the core of the entire business processreengineering.This paper is divided into seven chapters. The first chapter introduces the topicsof the background and the theoretical basis of the article and literature review.Described by the theory of the origin of backtracking, as well as domestic andinternational literature review, the domestic commercial banks at this stage for theProcess Reengineering urgent reality. The second chapter introduces the currentsituation and existing problems of China’s commercial banks operational processes.Chapter3, the main content of China’s commercial banks operational processesreengineering process. Chapter IV, the main content of China’s commercial banksoperational process reengineering design. Mentioned in this chapter operationsprocess reengineering, operational processes in the narrow sense, business operationsprocesses for the counter. The fifth chapter is given to the evaluation for thecommercial banking business process reengineering practice effect. Chapter summaryof the full text. |
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