Analysis And Design Of CATV Network Integrated Service Systemon The Control System

In the highly developed today, the Internet market in the global range are facing the same problem, the market tends to the buyer. For enterprises to choose the space and purchase products channels gradually forming, increasingly mature way of spending it’s very difficult for the customer loyalty to a commodity of the land. So any enterprise in vehemently to clients’ interests, hopes to learn more about the customer information in a timely manner to improve the relationship between the customer and the company. By meet the needs of customers more for solid market, this way will be better able to occupy the market, increase profits, at the same time can reduce the cost. In the face of such situation,the enterprise want to have the advantage of the position, you will first need to find a new management mode. Through the different mode of operation and strategy, corresponding internal arrangements and finishing. Customer relationship management(CRM) system is a set of relationship between the customer and enterprise to optimize the system,help the company to establish business relationship with customers,always with "the customer as the center" as the enterprise core idea, in improving enterprise culture at the same time, the reform of the enterprise marketing way, and help enterprise and customer service for close contact cooperation. According to the actual needs of customers,customer information analysis made for the customer the most satisfactory business services, improve customer satisfaction and improve customer profits for the company, make the enterprise have a better development, can improve the efficiency of the enterprise, thus reducing the cost. Help enterprise develop the market keep the customer, is of great significance to its development.This thesis mainly discusses the radio and television networks company’s comprehensive service system, through to the present situation of the existing enterprise, to make a detail on businessprocesses and customer requirements. The feasibility analysis,requirement analysis, data demand analysis of different aspects, such as research, in-depth understanding of integrated service system used in the field of radio, film and television adaptation. In this paper, at the same time, determine the comprehensive service system of radio, film and television services architecture USES TUXEDO service basic structure, the implementation of each function module are introduced in details. Follow-up on radio and television networks high-tech comprehensive service system analysis part, the system USES the database content for specific research. Finally, the system has a unified interface, many business services for the implementation of the concrete,at the same time, the system also has the unique closed loop marketing mode, and flexible product configuration. After each chapter for integrated service system show the concrete results of this project are introduced in this paper, be sure to enhance the core competition of the radio and television networks company in the market has the meaning of cannot be ignored.